Terms and Conditions of Use

1. Introduction

These Terms and Conditions ("Terms") govern access to and use of this website, owned by Fortai Engine LLC ("Fortai Engine," "we," "our," or "us"), registered in the State of Delaware, USA. By accessing or using this website, you agree to be bound by these Terms, the Legal Notice, Privacy Policy, and Cookie Policy. If you do not agree, you must refrain from using our services.

2. Identification

3. Purpose of the Website

This website provides information about automation, CRM, and artificial intelligence systems offered by Fortai Engine. Accessing the website does not create a contractual relationship. Contracts are only established through formal acceptance of a proposal or online service order under explicit terms and pricing.

4. Conditions of Access and Use

Users must use the website and its services lawfully and responsibly. It is prohibited to:

  • Engage in illegal, fraudulent, or harmful actions against Fortai Engine LLC or third parties.
  • Attempt to access restricted areas or data without authorization.
  • Disrupt the functioning of the website or introduce malware.
  • Use the content or materials for commercial purposes without authorization.

Fortai Engine LLC may suspend or terminate access in case of non-compliance with these Terms.

5. Contractual Relationship and Services

When contracting our services, the client agrees to provide accurate data for billing, technical setup, and communication. The service relationship will be governed by:

  • The commercial proposal or quote accepted by the client.
  • These Terms and Conditions.
  • Applicable consumer protection and e-commerce laws (including GDPR for EU users, CCPA/CPRA for California residents, and federal laws including CAN-SPAM Act and FTC regulations).

The user acknowledges that Fortai Engine may provide its services through third-party platforms (e.g., Hostinger, Google, Web3Forms, Make.com, N8N) acting as data processors under contractual safeguards.

6. Prices, Payments, and Billing

All prices and fees are expressed in USD or EUR and include applicable taxes unless otherwise stated. Payments are processed securely through authorized gateways. Invoices are issued electronically upon payment confirmation.

Failure to pay may result in service suspension until the balance is cleared. Fortai Engine reserves the right to modify prices with prior notice, except for ongoing contracts already accepted.

7. Intellectual Property Rights

All contents of this website—including text, logos, code, and visual elements—are protected by intellectual and industrial property rights belonging to Fortai Engine LLC or authorized third parties. Users may not reproduce, distribute, modify, or publicly display content without prior written consent.

8. Liability and Warranty Disclaimer

Fortai Engine LLC provides its services "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee uninterrupted access or freedom from errors, though we strive to maintain service continuity and security.

Fortai Engine shall not be liable for damages arising from misuse, technical failures, or third-party integrations beyond our reasonable control.

9. External Links and Third-Party Services

This website may include links to external sites or third-party services. Fortai Engine LLC is not responsible for their content, practices, or policies. Users are advised to review the legal and privacy policies of those sites.

10. Data Protection and Privacy

All processing of personal data is conducted in accordance with our Privacy Policy. By using our services, you acknowledge that we may process your data for contractual, operational, and marketing purposes under the lawful bases defined therein.

11. Cookies and Tracking

Our use of cookies is detailed in our Cookie Policy. You can configure, accept, or reject cookies at any time via the "Cookie Settings" link available on the footer.

12. Customer Obligations

Clients must:

  • Provide accurate and updated information.
  • Use the services in compliance with the law and these Terms.
  • Not resell or redistribute Fortai Engine systems without written authorization.
  • Maintain the confidentiality of access credentials or API keys provided.

13. Communications and Marketing

Fortai Engine LLC complies with the U.S. CAN-SPAM Act and applicable state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA). We may send service-related or promotional emails to existing clients regarding products or services similar to those previously contracted. Each message will clearly identify the sender, include our physical or registered business address, and provide a simple and free “unsubscribe” mechanism that takes effect within ten (10) days. Non-clients or prospective users will only receive marketing communications if they have expressly opted in or otherwise provided valid consent as permitted by law.

14. Termination of Contract

Both parties may terminate the service contract by written notice with at least 15 days' notice, except where otherwise stipulated. Fortai Engine LLC may immediately suspend or terminate services in case of breach, misuse, or non-payment.

15. Applicable Law and Jurisdiction

These Terms are governed by:

  • For EU users: The laws of the European Union (GDPR and applicable EU regulations).
  • For non-EU users: The laws of the State of Delaware and applicable federal laws of the United States of America.

In case of dispute, the parties agree to submit to the exclusive jurisdiction of the state and federal courts located in Wilmington, Delaware, USA, except where prohibited by applicable consumer protection laws.

16. Modifications

Fortai Engine LLC reserves the right to modify these Terms and Conditions at any time to reflect changes in law or business operations. The latest version will always be available on this page, with the date of last update clearly shown.

17. Contact

For any queries about these Terms and Conditions, please contact:
Email: fortaiengine@proton.me
Subject: "Terms and Conditions Inquiry – Fortai Engine LLC"

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